Shipping and returns
WHAT IS OUR PROCESSING TIME?
NAIL SUPPLIES: We currently have 1-3 days of processing times.
PRESS ON NAILS: Our current process time is 3-7 Business days (Excluding holidays) but it could vary depending on the number of orders ahead of you.
We appreciate your patience so much! We try our best. to be as fast as possible so you receive your nails in the minimum wait time possible.
CUSTOM ORDERS: Please allow 1-2 weeks for the creation of the set as this is a set created with your perfect specifications.
HOW CAN I EXPEDITE MY ORDER?
We have our V.I.P. pass available! If you have purchased your set along with the V.I.P pass processing time it would be 2-3 business days (excluding holidays).
CUSTOM SETS: Please allow 7-14 days since these are sets specially created to your specifications and creative direction.
SHIPPING TIME
Estimated shipping delivery times:
USPS First Class-Mail: 3-6 days (Excluding holidays/Weekends)
USPS Priority Mail: 2-3 Days (Excluding holidays/Weekends)
INTERNATIONAL SHIPPING: Shipping times can vary from 1 to 3 weeks depending on the location and seasonal flight delays.
Please note that we cannot guarantee any shipping estimated delivery time. Purchasing our V.I.P. pass will only guarantee that the processing time is sooner, not the shipping time.
RETURN POLICY
For our nail sets, all items are final sale.
Due to our nails being specially made for you, returns are not accepted but please contact us if you have any questions or problems regarding your order as we are happy to assist you!
NAIL SUPPLIES: Please note that there are no returns or exchanges due to customer selection error, please email us if you receive a damaged item within 2 days of arrival and we will gladly help.
CANCELLATION POLICY
All orders can be canceled up to 24 hours after the order has been placed, once that period has passed your order has been added to our process queue and will process as normal.
SIZING KITS can be canceled up to 12 hours before placing the order.
NAIL SUPPLIES: Please email support within 24 hours for the cancellation of your order, please note that if your item has been shipped it cannot be canceled.
Please email us at Samantha.LittleNails@gmail.com if you have any cancellations within this period.